What happens after the call
An email summary, a WhatsApp alert, tasks for your team and a message to the caller. Set it in Settings → After the call.
In Settings → After the call you set who gets what when a call ends:
To you
- An email summary to the account's address.
- A WhatsApp alert to your number.
- No summary at all: every summary is kept in Calls anyway.
To your team
- Tasks by email, WhatsApp or both, as set in Team.
To the caller
- The call's details on WhatsApp, if the caller agrees during the call (no WhatsApp: by SMS). For now only when the assistant's number is Israeli.
- An SMS after a missed call. On a US number, after the business is verified.
Some messages need Pro or up. The row in Settings shows "Works after upgrading" next to anything waiting for one.
A CRM (HubSpot, Salesforce) and calendars are connected in Integrations. SMS, WhatsApp and email messages go out through Woizer, no connection needed.